Unified Inbox
One chronological conversation across SMS, MMS, email, webchat, calls, reviews, social, and third-party leads.
- Assignments and internal notes
- Lead stages and reminders
- Full customer timeline
Brrim AI is here.The AI employee that never misses a lead.See how it works →
The Brrim platform
One operating system for every customer moment.
Bring conversations, calls, customer context, bookings, payments, reviews, campaigns, and AI actions into one secure workspace.
U.S.-first Guided setup Human control built in
AMAlex MorganSMS · New customer$480 opportunity
Can someone repair my AC today?
Yes — I found a 4–6 PM opening. Would you like me to reserve it?
24/7lead capture
< 3 secAI response target
1 recordper customer
100%action visibility
Complete workflow
From first contact to measurable revenue.
Brrim connects every customer conversation to the next best action, then shows your team what moved the business forward.
Business Phone
Answer, route, record, transcribe, summarize, and recover calls without losing context.
- Missed-call text back
- AI receptionist
- Call outcomes and callbacks
AI Employee
Qualify leads, answer grounded questions, book real availability, and escalate with context.
Scheduling and Jobs
Coordinate staff, technicians, locations, equipment, vehicles, and customers without conflicts.
Payments and Estimates
Send provider-hosted card and ACH links, track status, and connect payment to the job.
Reviews and Reputation
Invite customers at the right moment and approve grounded AI-drafted replies.
Campaigns and Automation
Build consent-aware audiences for follow-up, reactivation, reminders, and promotions.
Customer 360°
Give every teammate the source, consent, tags, appointments, payments, calls, and next action.
Revenue Reporting
Understand source quality, response time, bookings, payments, AI outcomes, and influenced revenue.
How it works
Operational in days. Better every week.
Start under human supervision, connect the systems you already use, and increase autonomy only when the evidence supports it.
Bring in your business number, website, calendar, team, and systems.
Add services, policies, price books, inventory, and escalation rules.
Run in Shadow or Suggest mode and correct outcomes with evidence.
Increase automation while audit logs and reporting stay visible.
Every lead deserves an answer.
See how Brrim can answer, qualify, book, and follow up for your business.