Brrim gives local businesses a 24/7 AI receptionist that answers naturally, identifies customer intent, captures lead details, offers verified appointment times, and hands urgent or sensitive conversations to a person.
Brrim combines AI conversations with verified business data, workflow rules, human oversight, and one customer timeline.
Respond to inbound calls and messages while customer intent is still high. Brrim can greet callers using your approved business identity, understand the reason for contact, and begin the correct workflow.
Collect the details your team needs to price, route, schedule, or prioritize the opportunity. Qualification can change by service, location, urgency, lead source, or customer type.
Offer times only after checking connected calendars and operational constraints. Brrim can account for staff, technicians, rooms, equipment, vehicles, service areas, duration, and buffers.
When a call is missed, Brrim can begin a consent-aware text conversation in seconds, identify what the customer needs, and continue the same lead journey instead of leaving a voicemail unanswered.
Escalate emergencies, high-value opportunities, complaints, or low-confidence conversations to the right person with the caller's details, intent, summary, and actions already completed.
Start in shadow or suggestion mode, approve sensitive actions, define prohibited topics, set confidence thresholds, and review every conversation and workflow outcome.
Automation follows your knowledge, availability, routing, consent, and escalation rules instead of improvising important details.
Bring in your business number, website chat, calendars, team, and lead sources.
Add services, hours, policies, qualification questions, booking rules, and escalation instructions.
Observe transcripts and proposed actions before allowing approved low-risk workflows to run automatically.
Track response time, qualification, bookings, transfers, missed-call recovery, corrections, and influenced revenue.
Yes. Brrim can handle approved call and message workflows 24/7, including after-hours lead capture, qualification, appointment requests, and urgent escalation.
Yes. Transfers and escalations can follow business hours, team availability, intent, urgency, location, confidence, or other configured rules.
Brrim is designed to use approved business knowledge and connected systems. Pricing and availability workflows can require verification or human approval before being shared.
Yes. Conversations, transcripts, summaries, actions, approvals, corrections, and escalations can remain visible in the customer timeline and audit history.
Yes. Qualification, routing, phone numbers, hours, services, calendars, permissions, and reporting can be configured by location.
See how Brrim can fit your calls, messages, booking rules, and team workflow.